As you read our first weekly newsletter, once again we are living in a moment of uncertainty, awaiting further details on the deadly attack in Barcelona, which has been confirmed as a terror attack. It adds to a week where events in the U.S., meanwhile, have left us all reeling and wondering what on earth is going on in the White House. It seems there is a dearth of leadership wherever we look -- except perhaps with America's CEOs. Corporate America, it seems, has a new role: Be the alarm siren when it sees unacceptable behavior and injustice. The CEOs on President Trump's advisory panels drove the criticism of his reaction to Charlottesville (both the initial Saturday statement and "that" press conference on Tuesday). There is some precedent to this. For instance, the North Carolina state legislature passed a bill requiring people to use the bathroom of their birth gender, not how they identified themselves. Companies like IBM and Salesforce complained the law would make the state less attractive for employees, while PayPal put an investment on hold. In Texas, 50 companies, including the nation's top oil firms, made exactly the same argument against a similar bathroom bill that died in special session this week. CEOs are a reticent lot when it comes to controversy. But they are also finding their companies on the wrong side as shareholders and employees want their company to take a stand on injustice. When activists start demanding boycotts of your goods, then companies start to listen – just as when Fox News saw sponsors flee Bill O'Reilly after allegations of sexually improper behavior were made. O'Reilly was gone within weeks. Jamie Dimon, the CEO of JP Morgan Chase, said over Charlottsville: "It is a leader's role, in business or government, to bring people together." Because Dimon has over 240,000 employees and tens of millions of customers, he has a duty and responsibility to speak out. At the moment, Corporate America is threading its way through this minefield with relatively mild criticism of the president himself, but strong denunciation of right wing neo-Nazis. While the issue of racism is a no-brainer for CEOs to speak out against, the chief executive as a moral compass is a tricky path to follow. When do you speak out? When do you not? The corporate bully pulpit needs to be used sparingly otherwise you risk devaluing your moral currency and people stop listening. |
No comments:
Post a Comment